Q. What is an e-cig?
A. An e-cig is an electronic device that heats a liquid into an aerosol which the user then inhales and exhales. These devices consist of a battery, an atomizer and a tank.
Q. Is vaping legal?
A. Yes, vaping is legal throughout Australia.
Q. Is smoking an electronic cigarette really like smoking a cigarette?
A. Smoking an e-cig is similar to smoking a cigarette however the sensation differs slightly. Generally, vaping will feel a little weird for the first week before you become accustomed to it.
Q. Can I smoke the electronic cigarette anywhere?
A. Typically, you can smoke an e-cig anywhere you can legally smoke a cigarette. Keep in mind that some venues will not allow the use of an e-cig in non-smoking areas.
Q. Is the electronic cigarette for everyone?
A. Any smoker can use an e-cigarette, it's just about finding the right piece of kit for you and a flavour you enjoy.
Q. How do I know which model of electronic cigarette to buy?
A. We have a range of Starter Kits available for every person. If you have trouble choosing, drop us an email and we'll gladly help you choose the one that suits you best.
Q. Do you offer any type of warranty on your products?
A. Yes, all of our products are backed by a manufacturer warranty which is listed on the Product Page.
Q. Do your juices contain nicotine?
A. Our juices do not contain nicotine. It is prohibited to sell or supply nicotine in Australia.
Q. What payment methods are accepted?
A. We accept Klarna, ZipPay, Laybuy, Credit Cards, Debit Cards and Bank Transfer.
Q. How do I create an account?
Q. Do I need an account to place an order?
A. No, we accept guest checkout.
Q. I'm a retailer of e-Juice, do you offer wholesale opportunities for resellers?
A. Yes, simply contact us for more information.
Q. Do you offer bulk discounts?
A. We have bulk discounts for some products which are automatically displayed on the product page.
Q. My old login details won't work. How do I fix it?
A. If you held an account on our previous website, it will no longer work on the new site. You will need to create a new account.
Q. Does your e-liquid contain nicotine?
A. No, all our e-liquids are nicotine free.
Q. What are the ingredients in e-liquid?
A. Natural Flavour, Propylene Glycol and Vegetable Glycerine.
Q. How long will my bottle of e-liquid last?
A. e-liquid has a 2 year shelf life.